Returns & Exchanges
At AusterFit, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all items in their original condition. Whether you need a different size or a full refund, our team is dedicated to making the process as smooth as possible.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in their original packaging with all tags attached and include the printed return authorization slip inside the box.
- 3.Ship the Item
Attach the prepaid shipping label provided via email to the outside of your package and drop it off at any authorized carrier location.
- 4.Receive Refund or Exchange
Once our warehouse inspects your return, we will process your refund to the original payment method or ship out your exchange within 5-7 business days.